Shipping Policy

Last updated: July 2026

Processing Time

Orders are processed within 1–3 business days of being placed (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.

Shipping Times

We ship to addresses within the United States. Estimated delivery times after dispatch:

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days (where available)

Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. Free shipping promotions are applied automatically when eligible.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status directly with the carrier.

Lost or Delayed Packages

If your tracking shows delivered but you haven't received your package, please check with neighbors and building management first. If the issue persists, contact us at support@quovia.store within 7 days of the expected delivery date and we'll work to resolve it.

International Shipping

At this time, we ship within the United States only.

Contact

support@quovia.store
282 Kercheval Ave, Grosse Pointe Farms, MI 48236